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Managing Virtual Rapport on TripAdvisor: Discourse in Hotel Responses to Negative Online Reviews
- Taw, Ly Wen, Paramasivam, Shamala, Libert, Alan, Moskovsky, Christo, Jalaluddin, Ilyana, Darmi, Ramiza
Rapport management in hotel responses to online reviews in Malaysia
Developing sustainable strategies for assisting assaulted mental health nurses
- Harmon, Charles, Hazelton, Michael, Kable, Ashley
The process of response of mental health nurses who have experienced assaults by their patients: a grounded theory study conducted in mental health inpatient settings
A time series approach to inferring groundwater recharge using the water table fluctuation method
- Crosbie, Russell Sean, Binning, Philip John, Kalma, Jetse D.
Differential conditioning of alpha amplitude: A fresh look at an old phenomenon
The relationship of exhaled nitric oxide to airway inflammation and responsiveness in children
- Thomas, P. S., Gibson, Peter Gerard, Wang, H., Shah, S., Henry, R. L.
Vestibular primary afferent activity in an in vitro preparation of the mouse inner ear
- Lee, H. Y., Camp, Aaron J., Callister, Robert J., Brichta, Alan M.
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